Last updated: 4 June 2026
This Privacy Policy explains how WD Industries / Wiradjuri Dhaagun Industries (“WD Industries”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you use this website, contact us, request a quote, or engage with our services.
This policy is written for an Australian business presence and is designed to support practical compliance with the Australian Privacy Principles where they apply. It does not replace tailored legal advice for the business.
Personal information we collect
We may collect the personal information you choose to provide, including your name, email address, phone number, location, project details, site details, and any message you send through our contact form, email, phone, WhatsApp or other communication channels.
We may also collect basic technical information about website use, such as device type, browser type, pages visited, referring website, approximate location, IP address, form submission metadata, and cookie or local storage preferences. This helps us operate, secure and improve the website.
How we collect information
We collect information directly from you when you submit an enquiry, request a quote, contact us, communicate with us, or engage us for services. We may also receive limited technical data through website hosting, form processing, security and analytics tools.
Why we use personal information
We use personal information to respond to enquiries, prepare quotes, assess project requirements, deliver services, manage bookings and projects, communicate with clients, maintain business records, improve our website and services, prevent spam or misuse, and meet legal, insurance, accounting or regulatory obligations.
Direct marketing
We do not use enquiry details to send unrelated marketing without an appropriate basis. If we ever send commercial electronic messages, we will aim to do so with consent where required, identify the sender, and provide a functional unsubscribe option.
Disclosure to service providers
We may disclose personal information to trusted service providers who help us operate the website and business, such as web hosting, form handling, email, analytics, accounting, administration, IT support, subcontractors, insurers and professional advisers. We only share information reasonably needed for the relevant purpose.
Overseas disclosure
Some website, email, hosting, form, analytics or administration providers may store or process data outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and handle personal information in line with this policy.
Cookies, local storage and analytics
This website uses essential browser storage to remember your cookie preference and keep the website working properly. Optional analytics, advertising pixels or marketing tags should only be added or activated in line with the Cookie Notice and the user’s consent choice.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We keep personal information only for as long as reasonably needed for the purpose it was collected, business record keeping, dispute handling, insurance, tax, accounting or legal compliance.
Access, correction and complaints
You may request access to, or correction of, personal information we hold about you. You may also contact us with any privacy complaint or question. We will respond within a reasonable time.
Contact
Email: admin@wdindustries.com.au
Phone: 0401 841 683
Location: Bathurst, New South Wales, Australia
Important: If the business adds health information, employee systems, government contract portals, large-scale marketing databases, third-party advertising pixels, or additional online booking/payment tools, this policy should be reviewed and updated before launch.